FAQ

Here are some answers to the most common questions. If your question isn't answered here, please feel free to email me.

How long will it take to receive my order?

Items purchased from the website generally ship in 3 business days. If you need your purchase by a specific date, please contact me. I’m happy to accommodate rush orders whenever possible.

How do you ship?

I ship by USPS Priority Mail with insurance and tracking. Shipping is free on all orders. No code is required. 

*At this time, I do not ship outside of the United States.

Is gift wrap available? May I include a personal message?

items arrive nicely packaged and gift-ready in a satin bag, wrapped in tissue paper,  placed inside a new, eco-friendly 100% recycled gift box, and topped with a seasonal trimming.

I’m happy to include a handwritten gift message. Please leave your gift message in the section labeled "cart detail."

Can I return  jewelry items for repair?

i guarantee craftsmanship of my work, but rarely materials and techniques can fail. I offer repair for jewelry purchased through my website. Return shipping is free.

  • Repairs on items six months or less from purchase date are free.
  • Repairs on items 7 months or later from purchase date are subject to a repair fee. The repair fee is contingent on the extent of the damage and on availability of materials.
  • Due to the handcrafted, one-of-a-kind nature of my products, I may not be able to replace certain components needed to repair older items. However, I'll work with you to find suitable alternatives. Please contact me to request a repair tracking number and to discuss options and repair costs.

    What about returns and exchanges?

     Jewelry

    • Unworn jewelry may be returned for any reason for a full refund within 15 days of delivery provided you contact me first to arrange a return. Jewelry must be returned in its original condition and with similar packaging.
    • If the jewelry is a gift, it may be exchanged for an item of equal value within 30 days of the purchase date. Please contact me to arrange a return. 
    • Return shipping costs are the responsibility of the buyer. Shipping is not refundable.
    • If you are shipping items over $50, please consider using a trackable shipping service. Otherwise I cannot guarantee your returned item will be received.

    Analog Collages

    • Returns may be made for artwork damaged in transit. I do my best to ensure your purchase is carefully packaged to arrive safely. If your package is damaged, please keep all packaging and email me with your order number to arrange a return.

    How do I measure my wrist for a bracelet?

    Measure using a soft-sided measuring tape. Wrap the tape snugly around your wrist to get your actual measurement. If you prefer a snug fit, add a 1/4 inch to your wrist measurement. For a more generous fit add 1/2 inch.

    How do I care for my polymer clay jewelry?

    Your polymer clay jewelry is a one-of-a-kind, handmade piece of wearable art.  When cured, polymer clay is a durable, lightweight, slightly flexible material, but if bent with force it will break. Please use care when wearing or storing polymer clay pieces.

    • Store jewelry in a cool, dry place away from direct sunlight or extreme heat.
    • Protect jewelry from sharp objects, such as other pieces of jewelry, especially metal pieces.
    • Remove your jewelry before bathing, exercising, swimming and sleeping to extend the life of your piece.
    • Do not submerge polymer clay pieces in liquid jewelry cleaner. This may damage the surface of the clay.
    • Clean with a damp cloth. To restore the shine, buff with a lint-free cloth.

    How do I care for jewelry with a combination of metal components and beads?

    • Dip a soft cloth into a mixture of warm water and mild dish soap. Wipe your piece clean, and then gently polish with a soft cloth. Please don’t use facial tissues or paper towels to clean your piece because the paper fibers can scratch the metal surfaces
    • Clean your mixed metal jewelry regularly with a soft cloth to remove any lotions, makeup, or perfume that may have transferred from your body. 
    • Store your jewelry in a fabric pouch or fabric-lined box to keep your pieces, especially jewelry that includes silver, from tarnishing and collecting dust.
    • Placing anti-tarnish strips inside your jewelry pouch or box will absorb air pollutants and help to slow tarnish from forming. However, these strips will not remove pre-existing tarnish.